Table 9.2: House of Quality: Scored (Quality Function Deployment)
Essentials of Lean Six Sigma
	Solutions	Rating factor	Equipment	Training			Documentation		Staffing		Organization		Prevention		Communication
Customer Requirements	Hows		Machinery	Formal Classes	Work Experience	Company Classes	Accurate Prints	Appropriate Paperwork	Quantity	Expertise	Workflow	Inventory Control	Mold Handling	Inspection	Project Status	Problem Identification	Possible Solution
	Whats
Fast Turnaround	Less Downtime	5	45	15	45	15	45	45	45	45	45	45	15	15	0	45	15
			0
Reliable Tooling	Robust Design	5	0	15	45	15	5			15				5		15	15
	Steel Type	2	0	6	6	6	2			6				2		6
	Wear Factors	2	0	6	6	6	2			6				2		6	2
	Proper Maintenance	5	15	15	45	15	5		15	15	15	45	5	5		45	15
			0
Accuracy	Dimensional Accuracy	5	45		15		45	45		15				45		5
	No Flash	5	15		15					15				15		5
			0
Mold Improvement	Cooling	3	9	3	9	27	9			9				9		9	9
	Venting	3	9	9	27	9				9				9		9	9
	Runner System	3	9	9	27	9				9				9		9	9
	Gating	3	9	9	27	9				9				9		9	9
	Ejection	3	9	9	27	9				9				9		9	9
	Mold Component Life	5	15	15	45	15				15			15	15		45	15
			0
Communication	Repair Estimate	4	0		12		12	36	4	12				12	12	12	12
	Repair Completion	5	0				15	15	5	5				15	15	5
	Work Performed	3	0						3	3							9
			0
Effective Tooling	Hot Runner	3	9	9	9	9				3
	Cold Runner	3	9	0	9					3
	Optimum Cycle Time	5	0	15		45				15						15
	Ease of Setup	4	0
	No Water Leak	5	0		15					15
Technical Importance	Absolute		198	141	402	131	131	141	72	233	60	90	35	176	27	249	128
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